Clínica Medelín is one of most important heatlh institution of the city, whit 70 years of experience, and 3 locations strategically located..
We are a highly complex clinic with a portfolio of services including hospitalization, Intensive Care Units, Cardiology and Oncology Units, and operating rooms equipped with the most complete medical technology, among others.
international patient office works permanently to satisfy the necessities of the foreign patients and their families, who require advice before their arrival to the city, during their stay and after their departure from our Institution.
From our office, we offer high quality attention, based on the comprehension of the personal necessities and feelings of our foreign patients.
international patient office is the link and bridge between the patient and the Clinic. Guaranteeing warmth in the attention, is a highly specialized team that allows us to bring you a complete service under the safest conditions.
Besides, we offer complete support to the doctors abroad and their foreign patient referrals. Those patients who are looking for a medical appointment, a second opinion or a treatment in a complex disease are also our special audience.
Our services and personalized advice for you include:
Travel advice previous to the trip: Medellin city information about hosting, visas, tourism and transportation.
Insurance and travel agency
Transportation service: airport/hotel/ clinic.
Process, laboratory and medical tests scheduling.
Medical appointment with our specialists.
Payments and deposits (international bank transferrals).
Your medical personalized price offer.
Exchanges of medical registers an hospital information.
Helping you meet your requirements before leaving the hospital and your arrival to your city of origin.
If you want to know the possible value of your entire attention we can provide it for you before your procedure, including rates for services such as hospitalization and diagnosis services (computed tomography, clinic laboratory, MRI, sleep laboratory and others).
Our staff will also help you manage the deposits, electronic transferrals and other financial matters during and after your procedure.
If you have any type of health insurance, we are able to work with them provided with their requirements and standards.
As complementary services we offer the patients and their families, information about:
Hotel agreements in the city.
Booking taxis in the city.
Information about places of interest, entertainment and culture.
Touristic local agencies.
Make sure you arrive with the following:
Medical exams and diagnostic material.
Passport or any other legal personal ID.
Complete information regarding your insurance policy.
Your complete medical file including results and medical reports that are no older than six months.
Test results such as MRI, PETCT, tomography provided to us in diagnostic images and electronic media.
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Medellín, capital of Antioquia department, has a pleasant climate of around 24°C; offers modern transport systems like Metro and Metro Cable an efficient infrastructure which has allowed it to host world-class events such as OAS and IDB meetings. Located in a valley surrounded by mountains, this city is always friendly to visitors. What to do in Medellín
From the mountains that surround the capital of Antioquia you can see how the Medellín River runs parallel to the Metro, which connects various parts of the city. There is an abundance of parks, libraries, museums and public spaces where many Cultural events take place. Flowers have their own fair and in the surrounding villages life is simple with relaxing landscapes and nature reserves.
Ingenuity is a quality which the people of Antioquia prize, so it is not surprising that in 2013 Medellín was named the most innovative city in the world in the Wall Street Journal's City of the Year Contest. The 'City of Eternal Spring' is also notable for the wide range of goods on offer for those who like modern shopping malls.
Families and generally all visitors find many options for fun and entertainment in Medellin. Sites abound here as museums, libraries and public parks.
• Be served without any discrimination • Choose the health personnel of your preference according to the possibilities of the institution • Communicate directly with our staff to resolve your concerns • Accept or reject the procedures indicated by our staff. • A second medical opinion about your diagnosis or treatment • Be treated with dignity and respect by our staff • That your information be treated in accordance with our data protection policy. • Served in a safe, comfortable and clean facilities. • Receive or reject spiritual support • Participate or not in medical research • Accept or reject the attention of personnel in training • Receive information about home care after being treated. • Claim, suggest and congratulate • Know the costs of the services received • Be attended in case of emergency. • Dying with dignity • Manifest physical and emotional pain and receive appropriate and timely treatment.
YOUR DUTIES ARE:
• Report timely, clearly and truthfully all about your state of health • Meet the entry and exit requirements of the Clinic and delegate a person to represent you • Fulfill the agreed appointments and notify 24 hours in advance if they can not be fulfilled. • Respect the people who attend you, other patients and visitors • Comply with the rules of the Clinic. • Report suspicious facts perceived during your stay at the institution • Respect the privacy of other patients • Express in writing your refusal of any treatment or procedure • Manifest your claims, suggestions and congratulations • Comply with medical orders related to your treatment. • Cancel or facilitate the timely payment of the services received • Care and make rational use of the physical resources of the institution.
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Por favor diligencia la siguiente información lo más completo posible para ayudarte con tu solicitud internacional.
Please fill the information as complete as possible to let us help you with the international request.
Pacientes Internacionales / International Patients