Receive excellent and compassionate care.
Maintain communication with your family, as per institution protocols established for this purpose.
Access necessary services, technologies, and medications promptly and without discrimination, in accordance with healthcare standards.
Select the healthcare professionals of your choice, subject to the institution's availability.
Receive timely emergency care commensurate with the urgency of your condition.
Maintain clear, open, and comprehensive communication with your treating healthcare professional.
Receive clear, adequate, and sufficient information from your treating healthcare professional to make informed decisions about treatments, including risks, and to express your consent or dissent clearly in writing.
Be treated with dignity and respect for your beliefs and customs, as well as for your opinions about procedures.
Seek a second opinion on diagnosis and treatments, subject to the institution's availability.
Have your medical records and personal data handled with confidentiality and reserve, in accordance with the institution’s Personal Data Processing Policy.
Receive healthcare from qualified professionals authorized to practice, meeting established standards of quality care throughout the entire process of your disease.
Receive healthcare services under hygienic and safe conditions that respect your privacy.
Access official channels to communicate with the institution and receive timely responses to requests, complaints, suggestions, and congratulations.
Request and receive explanations about the costs of the received healthcare treatments.
Express your willingness to accept or refuse organ donation in accordance with the law.